"Thirteen years ago, our decision to retire to Newport Beach, CA came as we were due to return to Chicago from a SoCal vacation. We dropped in to Heather's [then] office and asked her to show us some properties before we left. The following day, on our way to the airport, we met with Heather -- She had nailed it -- found us properties that met our expressed needs. Back in the mid-west, we kept in touch with her as we sold our house. Six months after our initial meeting, we were back in the OC; again, Heather showed us a range of properties and negotiated our purchase. Twelve years later, there was no one other than Heather that we would list with. Her advise and expertise got our home sold within days of listing. Heather has represented us both as buyers and sellers; she knows the coastal communities, understands what buyers are looking for, and negotiates masterfully. Her responsiveness allows deals to happen smoothly. In addition to her professional skills, she is a lovely person."